F&I Support Specialist Accounting and Finance Dayton, OH

REYNOLDS & REYNOLDS CO; Dayton (OH); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO benefits

Hybrid work schedule

Referral bonuses

Professional development

Internal promotion

Employee discounts

Job summary

Reynolds and Reynolds in Dayton, OH is seeking an F&I Support Specialist to maintain the Rates and Residuals tool used by car dealerships to identify loan rates for consumers financing a vehicle.

You will interpret lender information, input rates data, troubleshoot issues, and propose product improvements to the development team, while driving utilization and customer satisfaction.

Qualifications

• Bachelor's degree preferred.
• Detail oriented and organized.
• Strong analytical skills.
• Ability to multi-task and prioritize.

Responsibilities

• Maintain the Rates and Residuals tool for dealerships.
• Interpret lenders' information and input rates data.
• Troubleshoot issues and propose product improvements.
• Drive product utilization and customer satisfaction.

Skills

Detail oriented

Strong analytical skills

Multi-task and prioritize

Education

Bachelor's degree preferred

Job description

Job Description:

As the F&I Support Specialist, you are responsible for maintaining the Rates and Residuals tool used by car dealerships to identify loan rates for consumers financing a vehicle. In this role, you will interpret information received from lenders, input rates data into the system and maintain up-to-date information for all lenders. You will work to troubleshoot and resolve Rates and Residuals issues for our customers by making product improvement suggestions to our development team. In addition, by proactively contacting customers, you will drive improvements in product utilization and ensure customer satisfaction.

Requirements:

• Bachelors degree preferred
• Detail oriented and organized
• Strong analytical skills
• Ability to multi-task and prioritize

Benefits:

• - Medical, dental, vision, life insurance, and a health savings account
• - 401(k) with up to 6% matching
• - Paid vacation, sick days, and holidays
• - Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company perks, including:

• - Referral bonuses
• - Professional development and training
• - Promotion from within
• -Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility amenities, including:

• -An onsite dining facility offering complimentary breakfast and lunch
• - A fitness center
• - An onsite medical center
• - A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Bachelors degree preferred. Detail oriented and organized. Strong analytical skills. Ability to multi-task and prioritize