F&I Manager: Ethical Financing & Customer Experience

Lou Fusz Kia of Columbus; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Company-paid Life Insurance

Long-Term Disability

401(k) with Company Match

Paid vacation and PTO

Job summary

Lou Fusz Automotive Network in Columbus seeks a Finance & Insurance (F&I) Manager to lead financing activities and drive an exceptional customer experience during vehicle purchases. The role emphasizes compliance, accurate contracts, and productive lender relationships.

The F&I Manager will present finance products, secure approvals, and collaborate with Sales to optimize profitability while maintaining high ethical and customer-focused standards.

Qualifications

• Strong communication, presentation, and negotiation skills are required.
• Excellent organizational skills and attention to detail are essential.
• Ability to work effectively in a fast-paced, performance-driven dealership environment.
• Strong mathematical and financial aptitude and discretion with confidential information.

Responsibilities

• Meet customers after vehicle selection to review financing and payment options.
• Process credit applications and supporting documents accurately.
• Submit financing applications and secure competitive approvals.
• Explain financing terms, rates, and obligations clearly to customers.
• Structure deals based on customer needs and lender requirements.
• Maintain a professional F&I process from introduction through contract delivery.
• Present finance products and protection options aligned with customer needs.
• Develop lender relationships and monitor contracts for funding issues.
• Ensure contracts and documents are accurate, compliant, and complete.
• Work with management to resolve discrepancies and maintain fundability.
• Collaborate with Sales Managers to ensure smooth transition from sales to financing.

Skills

Strong communication

Negotiation skills

Organizational skills

Financial aptitude

Customer service orientation

Job description

Lou Fusz Automotive Network in Columbus seeks a Finance & Insurance (F&I) Manager to lead financing activities and drive an exceptional customer experience during vehicle purchases. The role emphasizes compliance, accurate contracts, and productive lender relationships.

The F&I Manager will present finance products, secure approvals, and collaborate with Sales to optimize profitability while maintaining high ethical and customer-focused standards.