F&B Training & Standards Manager — Grand Canyon

XANTERRA TRAVEL COLLECTION; Chicago (IL); On-site; USD 44,647 - 54,568; Full time

Benefits offered by this job

On-site meals

Free on-site laundry facility

Free Grand Canyon National Park pass

Retail, Lodging and Travel discounts

Referral Bonus Program

Job summary

Xanterra Travel Collection at Grand Canyon South Rim is seeking a dedicated Food & Beverage Training & Standards Manager to lead hands-on training, ensure program compliance, and close skills gaps across all F&B outlets. The role focuses on delivering effective onboarding, ongoing coaching, and multi-format training aligned with company standards.

The position collaborates with L&D and F&B leadership, manages LMS records, and supports seasonal ramp-ups while maintaining

Qualifications

• Five or more years of F&B management experience.
• Demonstrated experience in food and beverage operations; front-of-house in high-volume settings preferred.
• Must hold or be able to obtain ServSafe Food Handler, ServSafe Manager, and TIPS Alcohol Awareness trainer certifications.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
• Experience with Learning Management Systems; ability to enter, track, and report training data.
• Strong written and verbal communication skills and organizational ability.

Responsibilities

• Provide active, side-by-side training to new hires and transfers across F&B outlets.
• Deliver training across in-person, side-by-side, and group formats for diverse learning styles.
• Administer orientation and position-specific training until staff reach standard proficiency.
• Coordinate compliance training (ServSafe, TIPS, etc.) and corporate programs.
• Track training completions in the LMS and ensure audit-ready records.
• Collaborate with L&D and outlet managers to align training with programs and schedules.
• Prepare training materials and onboarding logistics for peak season.

Skills

F&B management

F&B operations

Communication

Organizational skills

Project management

Flexibility

Education

ServSafe Food Handler

ServSafe Manager

TIPS Alcohol Awareness

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Tools

Learning Management Systems (LMS)

Absorb LMS

Job description

Xanterra Travel Collection at Grand Canyon South Rim is seeking a dedicated Food & Beverage Training & Standards Manager to lead hands-on training, ensure program compliance, and close skills gaps across all F&B outlets. The role focuses on delivering effective onboarding, ongoing coaching, and multi-format training aligned with company standards.

The position collaborates with L&D and F&B leadership, manages LMS records, and supports seasonal ramp-ups while maintaining