F&B Team Lead: Bartender & Guest Service Champion

Highgate; Crested Butte (CO); Sur place; USD 17 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer I

Employer matching contributions

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition_re

imbursement

Paid jury duty leave

Personal leave

Medical leave

Military leave

Résumé du poste

Highgate Hotels is seeking a F&B Captain to lead bartending and serving duties, ensuring exceptional guest service and adherence to standards.

The role focuses on serving as a lead on the floor, preparing beverages, and supporting opening/closing duties within a fast-paced hotel environment in Colorado. Previous lead or supervisory experience is preferred, with flexibility for evenings, weekends, and holidays.

Qualifications

• Previous bartending and/or serving experience required.
• Previous lead or supervisory experience preferred.
• Strong knowledge of food, beverage, and alcohol service.
• Excellent guest service and communication skills.
• Ability to lead by example and work effectively as part of a team.
• Ability to remain organized and professional in a fast-paced environment.
• Strong attention to detail and ability to multitask.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must meet all applicable requirements for responsible alcohol service.
• Ability to stand for extended periods and lift up to 30 pounds as needed.
• Hotel or resort F&B experience preferred.

Responsabilités

• Provide attentive, professional service to guests as a bartender and server.
• Serve as a lead presence on the floor and support the F&B team throughout service.
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and service standards.
• Assist with opening and closing duties, including setup, breakdown, stocking, and securing the outlet.
• Support smooth shift transitions and communicate important information to incoming team members.
• Help maintain proper cleanliness, organization, and sanitation of all F&B areas.
• Assist with monitoring and replenishing bar and service supplies as needed.
• Support team members during high-volume periods to ensure timely and consistent service.
• Help ensure service standards, policies, and procedures are followed throughout the shift.
• Address basic guest concerns and elevate issues to F&B leadership when appropriate.
• Assist with training and providing guidance to new or less experienced team members.
• Accurately process guest checks, payments, and cash transactions in accordance with hotel procedures.
• Follow all responsible alcohol service, food safety, and health and sanitation requirements.
• Perform additional F&B duties as assigned based on operational needs.

Connaissances

Bartending experience

Serving experience

Leadership experience

Guest service communication

Teamwork

Flexibility

Description du poste

Highgate Hotels is seeking a F&B Captain to lead bartending and serving duties, ensuring exceptional guest service and adherence to standards.

The role focuses on serving as a lead on the floor, preparing beverages, and supporting opening/closing duties within a fast-paced hotel environment in Colorado. Previous lead or supervisory experience is preferred, with flexibility for evenings, weekends, and holidays.