F&B Supervisor & MOD: Lead Guest Experience

Witham Family Hotels; Bar Harbor (ME); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental & Vision Insurance

401(k)

End of Season Bonus

Heating Savings Program

Core Values Program

Life Insurance & AD&D

Short-Term Disability

Referral Bonus

Employee Discounts

Employee Recognition Programs

Employee Assistance Program (EAP)

Employee Relief Fund

Annual Flu Shot Clinic

Gala

Community Giving

Job summary

Atlantic Oceanside Hotel and Event Center in Bar Harbor, ME seeks a Food & Beverage Supervisor to lead restaurant operations, manage shifts, and ensure exceptional guest experiences. The role includes Manager on Duty duties, staff leadership, and collaboration with hotel teams to maintain high service standards.

The position offers full-time, year-round work with varied shifts, competitive benefits, and opportunities to contribute to a renowned Maine property known for its hospitality and

Qualifications

• Previous restaurant, hotel, or food & beverage supervisory experience preferred.
• Strong leadership, communication, and interpersonal skills.
• Ability to work efficiently in a fast-paced hospitality environment.

Responsibilities

• Supervise front-of-house operations during assigned restaurant shifts.
• Ensure smooth, efficient, and professional service at all times.
• Monitor dining room flow, guest satisfaction, and service standards.
• Assist with opening and closing procedures for restaurant outlets.
• Ensure cleanliness, organization, and proper setup of dining and service areas.
• Support bar operations, including service standards and inventory control.
• Provide breakfast leadership coverage on scheduled days off for the Breakfast Manager.
• Work closely with the Breakfast Manager and restaurant leadership team to maintain consistent service standards across all meal periods.
• Serve as Manager on Duty during assigned shifts, acting as the primary contact for operational and guest-related concerns.
• Respond to guest concerns and service recovery situations promptly and professionally.
• Communicate effectively with Front Desk, Housekeeping, Maintenance, and Kitchen teams.
• Monitor safety, security, and overall hotel presentation throughout the property.
• Make operational decisions in the absence of department managers.
• Supervise and support servers, hosts, bartenders, and support staff.
• Assist with training, coaching, and performance feedback.
• Lead by example through professionalism, teamwork, and guest engagement.
• Ensure team members follow company policies, grooming standards, and service expectations.
• Assist with shift assignments and labor management.
• Greet and engage with guests to ensure an exceptional dining experience.
• Anticipate guest needs and maintain high hospitality standards.
• Handle guest concerns with urgency and professionalism.
• Promote hotel amenities, restaurant offerings, and special events.
• Assist with inventory management and ordering as directed.
• Monitor cash handling and point-of-sale procedures.
• Complete shift reports and communicate operational updates.
• Ensure compliance with health, safety, sanitation, and liquor laws.
• Support overall operational efficiency and profitability goals.

Skills

Leadership

Hospitality

Guest service

Team supervision

Communication

Problem solving

Tools

POS Systems

Job description

Atlantic Oceanside Hotel and Event Center in Bar Harbor, ME seeks a Food & Beverage Supervisor to lead restaurant operations, manage shifts, and ensure exceptional guest experiences. The role includes Manager on Duty duties, staff leadership, and collaboration with hotel teams to maintain high service standards.

The position offers full-time, year-round work with varied shifts, competitive benefits, and opportunities to contribute to a renowned Maine property known for its hospitality and