F&B Supervisor

Loews Hotels & Co; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Tuition reimbursement

Pet insurance

Team member hotel rates

Complimentary meals

Volunteer opportunities

Complimentary parking

Job summary

Loews New Orleans Hotel is seeking a Food and Beverage Supervisor to lead a dynamic dining and beverage team in the Warehouse District. You will supervise staff, uphold service standards, and help train, schedule, and manage inventories to deliver exceptional guest experiences.

You will collaborate with the kitchen on timely food preparation, coordinate events and banquets, greet guests, resolve issues, and mentor team members to maintain high-quality operations in a fast-paced hospitality

Qualifications

• Minimum of one year of food and beverage experience.
• Leadership or supervisory experience preferred.
• Strong organizational and communication skills.
• Familiarity with health, safety, and sanitation regulations.

Responsibilities

• Oversee daily operations of food and beverage outlets or shifts.
• Monitor service quality, food presentation, and guest satisfaction.
• Assist with planning and managing events, banquets, and private functions.
• Greet guests, address inquiries, and resolve complaints.
• Supervise, schedule, and delegate tasks to service staff.
• Support recruitment, onboarding, and training of new team members.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

POS systems

Financial reporting

Job description

Loews New Orleans Hotel offers careers in the city's Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:Competitive health & wellness benefits, retirement benefitsPaid Sick Days, Vacation, Holidays & Paid BereavementTraining & Development opportunities, career growthTuition ReimbursementPet Insurance & Pet BereavementTeam Member Hotel Rates, other discounts, perks and moreComplimentary meals in Team Member Café while workingCommunity volunteer opportunitiesComplimentary parkingBenefits are subject to eligibility and may vary by positionWhat We're Looking For:As a Food and Beverage Supervisor, you'll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you'll ensure smooth and efficient operations.Who You Are:Lead and motivate a diverse team to ensure smooth operationsFocus on delivering exceptional guest experiences and resolving issues promptlyMaintain high standards in service, presentation, and operationsCommunicate effectively with staff and guests to ensure clarity and satisfactionAdapt quickly and solve problems in a fast-paced environmentPassionate about hospitality and thrive in a fast-paced, team-driven environmentVeterans and military spouses are encouraged to applyWhat You Will Do:Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiencyMonitor service quality, food presentation, and guest satisfaction to uphold high standardsCoordinate with kitchen staff to ensure timely and accurate food preparation and deliveryAssist with planning and managing special events, banquets, and private functionsGreet guests, address inquiries, and resolve complaints promptly and professionallyGather and analyze guest feedback to suggest improvements and enhance experiencesSupervise, schedule, and delegate tasks to service staff, ensuring balanced workloadsConduct pre-shift meetings to communicate priorities, updates, and promotionsSupport recruitment, onboarding, and training of new team membersProvide ongoing coaching and feedback to maintain service excellenceMonitor inventory and stock levels, coordinating purchases to meet operational needsTrack sales, control waste, and implement portion control to optimize profitabilityEnsure compliance with health, safety, and hygiene regulations across all operationsRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assignedYour Qualifications Include:Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferredThorough understanding of food and beverage techniques, service standards, and sanitation regulationsStrong organizational, communication, and leadership skills with the ability to motivate teamsProficient in Microsoft Office and familiar with POS systems and basic financial reportingAbility to lift and carry food service trays weighing 35+ poundsSkilled in working efficiently in fast-paced environments while maintaining attention to detailHigh School Diploma or equivalent preferredWho You'll Supervise:ServersBus personsFood RunnersBartendersLoews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.