F&B Supervisor

Marcus Corporation; Milwaukee (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Discounts at Marcus Hotels & Resorts

Two-for-one movie tickets at MarcusThe

Career growth and transfers

Paid time off

Medical, dental and vision insurance

Job summary

Hilton Milwaukee is seeking a morning F&B Supervisor to oversee the Café and Starbucks, driving exceptional guest service and smooth operations in both outlets. This role leads a guest-focused team, supports daily service, and contributes to maintaining high standards in quality, cleanliness, and safety.

The position offers opportunities to grow within a premier hotel known for recent renovations and a commitment to world-class service.

Qualifications

• Previous leadership experience in café, hotel, or food service.
• Strong knowledge of F&B operations including coffee preparation.
• Ability to train, motivate and lead a guest-focused team.
• Excellent communication, problem-solving and organizational skills.

Responsibilities

• Assist in leading daily operations of Café and Starbucks outlets.
• Supervise, train and coach Café and Starbucks associates.
• Monitor quality of food, beverages and coffee to ensure brand standards.
• Maintain inventory levels and ensure outlets are stocked with supplies.
• Ensure cleanliness, sanitation, safety and equipment standards are met.
• Resolve guest concerns professionally to support a positive experience.

Skills

Leadership experience

Food & beverage operations

Training & team motivation

Communication skills

Professional demeanor

POS systems

Inventory management

Education

High school diploma or GED

Tools

POS systems

Inventory management

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a morning F&B Supervisor, you'll supervisethe operationsof the Cafe and Starbucks. You will serve as a key leader ensuring smooth, efficient service in both Outlets.

There’s no better time to join us. Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What You Will Be Doing?

• Assist in leading the daily operations of the Café and Starbucks outlets, ensuring exceptional guest service and smooth operations.
• Supervise, train andcoachCafe andStarbucks associates
• Monitor food, beverage, and coffee quality to ensure consistency and adherence to brand standards.
• Maintain inventory levels and ensure outlets are stocked with necessary supplies.
• Ensure cleanliness, sanitation, safety, and equipment standards are consistently met.
• Resolve guest concerns professionally and support a positive guest experience.
• Utilize POS systems for transactions, reporting, and operational tracking.
• Support hotel policies, departmental goals, and additional projects as assigned.

What We Are Looking For?

• Previous leadership experience in a café, coffeehouse, restaurant, hotel, or food service environment.
• Strong knowledge of food and beverage operations, including coffee and espresso preparation.
• Proven ability to train, motivate, and lead a guest-focused team.
• Strong communication, problem-solving, and organizational skills.
• Experience with POS systems, inventory management, and basic financial controls.
• Professional demeanor with a commitment to exceptional guest service.
• High school diploma or GED required; college coursework preferred.
• Flexible availability, including mornings, weekends, and holidays.

What’s in it for you?

• Discounts at Marcus Hotels & Resorts, Restaurants, Golf & Spa operations
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more

Job Type: Full-Time, Hourly

Shift Availability: Varies (including evenings, weekends, and holidays)

Pay Estimate: $22.00/hr

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.