F&B Supervisor

HILTON GARDEN INN - CHARLESTON WATERFRONT; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off (PTO) and holidays

401k with Employer Match

Option to be paid daily with DailyPay

Hotel discounts

Job summary

LBA Hospitality is seeking a Food & Beverage Supervisor to oversee restaurant operations and guest service with emphasis on teamwork and training. The role requires maintaining brand standards, opening/closing shifts, and assisting with inventories and staff scheduling.

You will ensure high-quality service, proper safety procedures, and effective communication within the F&B department, reporting to the General Manager.

Qualifications

• One-year experience supervising at least three associates.
• Experience with hotel, chain food, or retail outlet preferred.
• Food Manager certification required.

Responsibilities

• Train and coach staff on brand standards and restaurant operations.
• Run day-to-day shift operations including breakfast, lunch, and dinner.
• Open and close restaurant shifts.
• Assist with inventories and ordering of food and beverages.
• Assist with staff scheduling and banquet operations.
• Fill in FOH and BOH positions as needed.
• Supervise shifts as MOD when director is on other shifts.
• Maintain safety, knowledge of emergency procedures, and guest service quality.

Education

High school diploma or equivalent

Job description

Description

LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

The Food and Beverage Supervisor maintains excellent guest service, daily opening and closing processes of the restaurants, training associates per operational guidelines, and promoting teamwork. This position will oversee operations of the Restaurant or Food and Beverage (F&B) Department in the absence of the Food and Beverage Manager or Director.

Prerequisites

• One-year experience supervising at least three associates.
• Experience with hotel, chain food, or retail outlet preferred.
• High school diploma or equivalent.
• Food Manager certification required.

Summary of essential job functions

• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.

Requirements

Specific Responsibilities

• Maintain a professional cohesive team by training and coaching staff on Brand Standards and restaurant operations as directed by the Manager or Director of the Department and/or General Manager.
• Running day-to-day shift operations to include breakfast, lunch, and dinner, staff guidance for BOH and FOH responsibilities.
• Opening and closing restaurant shifts.
• Assist with food and beverage inventories and ordering required food and beverage product.
• Assist with staff scheduling as needed.
• Assist with banquet operations to include following BEO’s, set up, food preparations, working with cooks, severs, guest requests, and Sales staff.
• Must be able to fill in FOH and BOH positions when needed for callouts, etc. for cooking, serving, bartending.
• Supervises shifts as MOD when Director is working opposite shifts.
• Promote positive morale and aggressively friendly attitudes.
• Complete administrative duties assigned in a timely manner: schedules, inventories, orders, production controls, etc.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality of food and beverage and services.
• Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
• Maintain certification from a brand approved responsible vendor training program, and Food Handlers certificates.
• Other duties as assigned by the F&B Director and/or General Manager.

Working Conditions/Special Requirements

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• May be required to work any day/shift, including weekends.
• Periodic overnight travel required may be required.