F&B Supervisor

Westin San Antonio North; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off (PTO and holidays)

401k with Employer Match

DailyPay option to be paid daily

Hotel discounts

Job summary

Westin San Antonio North is seeking a Food & Beverage Supervisor to oversee daily restaurant operations, train associates, and ensure adherence to brand standards. The role covers FOH and BOH duties, with responsibilities for opening/closing shifts, inventories, and guest service excellence.

Responsibilities include staffing, banquet support, and ensuring safety and quality in all food and beverage service. Requires a minimum of one year supervising experience and a Food Manager certification.

Qualifications

• One-year experience supervising at least three associates.
• Experience with hotel, chain food, or retail outlet preferred.
• High school diploma or equivalent.
• Food Manager certification required.

Responsibilities

• Maintain professional, cohesive team by training staff to Brand Standards and restaurant operations.
• Oversee day-to-day shift operations for breakfast, lunch, and dinner; guide BOH/FOH duties.
• Open and close restaurant shifts and manage inventories and orders.
• Assist with staff scheduling and banquet operations per BEOs.
• Fill in FOH/BOH roles as needed during callouts and events.
• Supervise MOD coverage when the Director is on other shifts; promote morale.

Skills

Supervising team

Guest service

Training staff

Education

High school diploma or equivalent

Food Manager certification

Job description

Description

LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

The Food and Beverage Supervisor maintains excellent guest service, daily opening and closing processes of the restaurants, training associates per operational guidelines, and promoting teamwork. This position will oversee operations of the Restaurant or Food and Beverage (F&B) Department in the absence of the Food and Beverage Manager or Director.

Prerequisites

• One-year experience supervising at least three associates.
• Experience with hotel, chain food, or retail outlet preferred.
• High school diploma or equivalent.
• Food Manager certification required.

Summary of essential job functions

• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.

Requirements

Specific Responsibilities

• Maintain a professional cohesive team by training and coaching staff on Brand Standards and restaurant operations as directed by the Manager or Director of the Department and/or General Manager.
• Running day-to-day shift operations to include breakfast, lunch, and dinner, staff guidance for BOH and FOH responsibilities.
• Opening and closing restaurant shifts.
• Assist with food and beverage inventories and ordering required food and beverage product.
• Assist with staff scheduling as needed.
• Assist with banquet operations to include following BEO’s, set up, food preparations, working with cooks, severs, guest requests, and Sales staff.
• Must be able to fill in FOH and BOH positions when needed for callouts, etc. for cooking, serving, bartending.
• Supervises shifts as MOD when Director is working opposite shifts.
• Promote positive morale and aggressively friendly attitudes.
• Complete administrative duties assigned in a timely manner: schedules, inventories, orders, production controls, etc.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality of food and beverage and services.
• Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
• Maintain certification from a brand approved responsible vendor training program, and Food Handlers certificates.
• Other duties as assigned by the F&B Director and/or General Manager.

Working Conditions/Special Requirements

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.
• May be required to work any day/shift, including weekends.
• Periodic overnight travel required may be required.