F&B Supervisor

Compass Group USA; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking an energetic and service-focused Food & Beverage Supervisor to support premium hospitality operations at United Center Clubs and Restaurants in Chicago. This hands-on leadership role oversees front-of-house staff, ensures guest experiences are exceptional, and maintains high operational standards during events and non-event days.

The ideal candidate will be a hands-on leader who develops teams, thrives in a fast-paced environment, and is passionate about delivering

Qualifications

• Minimum of 2-3 years of supervisory experience in hospitality or related venues.
• Strong leadership and team development skills.
• Excellent communication and guest service abilities.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including evenings, weekends, holidays, and event days.

Responsibilities

• Supervise and lead hourly front-of-house food and beverage team members.
• Ensure exceptional guest service standards are consistently delivered.
• Monitor daily operations to ensure efficiency, cleanliness, and compliance with company standards.
• Support opening, event-time, and closing procedures.
• Address guest concerns and resolve service issues professionally and promptly.
• Ensure compliance with all food safety, sanitation, alcohol service, and health regulations.
• Monitor inventory, supplies, and operational readiness of assigned locations.
• Promote a culture of teamwork, accountability, and hospitality excellence.
• Complete operational reports and maintain accurate documentation as needed.

Skills

Leadership

Guest service

Communication

Flexibility

Team development

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

evy is seeking an energetic and service-focused Food & Beverage Supervisor to support premium hospitality operations throughout the United Center Clubs and Restaurants. This leadership role is responsible for supervising front-line team members, ensuring exceptional guest experiences, maintaining operational standards, and supporting day-to-day food and beverage service during events and non-event operations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at developing teams, and is passionate about delivering world-class hospitality.

Areas of Responsibility

This position will provide operational support and supervision for premium dining locations throughout the United Center, including:

Chicago Stadium Club

BMO/MUC Club

FanDuel Sportsbook

Queenie's Restaurant

• Suites and Premium Hospitality Areas (as assigned)

Responsibilities may shift based on business needs, events, and operational demands.

• Supervise and lead hourly front-of-house food and beverage team members.
• Ensure exceptional guest service standards are consistently delivered.
• Monitor daily operations to ensure efficiency, cleanliness, and compliance with company standards.
• Support opening, event-time, and closing procedures.
• Address guest concerns and resolve service issues professionally and promptly.
• Ensure compliance with all food safety, sanitation, alcohol service, and health regulations.
• Monitor inventory, supplies, and operational readiness of assigned locations.
• Promote a culture of teamwork, accountability, and hospitality excellence.
• Complete operational reports and maintain accurate documentation as needed.

Qualifications

Minimum of 2-3 years of supervisory experience in hospitality, food & beverage, restaurant, hotel, sports and entertainment venue, or related industry.

• Strong leadership and team development skills.
• Excellent communication and guest service abilities.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including evenings, weekends, holidays, and event days.
• Knowledge of food safety and responsible alcohol service practices preferred.
• Experience within sports and entertainment venues is a plus.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program