Fiserv Forum - Clubs Supervisor

Compass Group USA; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a premium Food & Beverage Supervisor to lead front-of-house operations at a major arena venue in Milwaukee. You will oversee VIP club spaces during events, managing a high-volume FOH team to deliver five-star service.

We value fast-paced hospitality, strict adherence to alcohol policies, and exceptional guest relations. Flexible hours, including late nights, weekends, and holidays, are required.

Qualifications

• Proven background supervising in sports arenas, stadium luxury clubs, or large-scale events.
• Ability to thrive in high-stress, high-volume environments with fast-paced service.
• Polished leadership and interpersonal skills to manage a diverse team.
• Experience managing stadium-level hospitality platforms and inventory software (Clover Sport).
• Flexible availability for late nights, weekends, and holidays.

Responsibilities

• Elevate VIP hospitality by delivering elite service to guests, sponsors, and VIP ticket holders.
• Lead high-volume FOH teams across premium club spaces during events.
• Ensure rapid quality control of chef's tables, seating, and premium beverages.
• Manage pre-event logistics and setup of premium club spaces.
• Drive compliance with local liquor laws and arena policies.
• Resolve real-time guest issues and POS/staffing challenges during live events.

Skills

Staff supervision

Event-driven hospitality

Leadership

POS management

Alcohol compliance

Tools

Clover Sport POS

Job description

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Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

A premium Food and Beverage (F&B) Supervisor for an arena's front-of-house (FOH) staff oversees premium club spaces during major sporting events and concerts. They manage high-volume hospitality operations where speed must match elite, five-star service standards.

Core Responsibilities

• Elevate VIP Hospitality: Deliver elite service to guests, sponsors, and VIP ticket holders to maintain the stadium's premium brand.
• Lead High-Volume Teams: Supervise, motivate, and deploy a large FOH team—including premium club servers, bartenders, runners, and hosts—across fast-paced event shifts.
• Ensure Rapid Quality Control: Monitor the presentation and delivery of chef's tables, guest seating, and premium beverages to ensure they meet strict quality standards under tight event timelines.
• Manage Pre-Event Logistics: Oversee the setup of premium club spaces prior to doors opening.
• Drive Alcohol Compliance: Strictly enforce local liquor laws, protocols, and arena policies regarding responsible alcohol service and cut-off times.
• Resolve Real-Time Issues: Act as the immediate point of contact for high-profile guest complaints, technical point-of-sale failures, or sudden staffing shortages during live events.

Essential Qualifications & Skills

• Proven background supervising in sports arenas, stadium luxury clubs, high-end concert venues, or large-scale luxury hotel banquets.
• Event-Driven Agility: Ability to thrive in high-stress, high-volume environments where service pace is dictated by pre-game rushes, halftimes, and intermissions.
• Polished Leadership: Strong interpersonal skills to manage a diverse group of people while interacting professionally.
• Large-Scale POS Proficiency: Experience managing stadium-level hospitality platforms and inventory software such as Clover Sport (formerly Bypass).
• Flexible Availability: Commitment to working non-traditional hours, including late nights, weekends, and holidays aligned with the arena's event schedule.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program