F&B Supervisor

Churchill Downs Incorporated; Calvert City (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Churchill Downs Incorporated in Calvert City, KY, is seeking a Food & Beverage Supervisor to lead all front-of-house operations for Marshall Yards Racing & Gaming, ensuring guest satisfaction and operational excellence. You will partner with culinary leadership, manage staffing and labor budgets, maintain menu accuracy in POS, and enforce health and safety standards while coaching a FOH team.

This role requires a hands-on leader, ServSafe certified, and the ability to work nights,

Qualifications

• Minimum 2 years’ experience in high-volume food and beverage operations, including supervisory experience.
• Bachelor’s degree in hospitality or related field preferred; ServSafe certification required or willing to obtain within six months.

Responsibilities

• Lead all FOH operations, ensuring consistent service standards and guest experience.
• Collaborate with culinary team to maintain recipes, presentation, and product quality.
• Oversee menu accuracy (FOH) and ensure timely updates in the POS system.
• Maintain labor and staffing levels, monitor productivity and scheduling efficiency.
• Partner with F&B leadership on marketing and promotional initiatives for FOH.
• Manage team actions including recruitment, onboarding, coaching, and performance management.
• Train and mentor FOH team members to deliver high-quality service.
• Maintain floor presence 80-90% of the time with guest interaction and service monitoring.
• Oversee FOH purchasing and inventory, ensuring cost controls.
• Respond to and resolve guest concerns with creativity and resources to maximize satisfaction.
• Enforce health department standards and safety regulations.
• Foster a positive, team-oriented culture via daily huddles and recognition.

Skills

Leadership on floor

Team building

Time management

Communication

Availability nights/weekends/holidays

Education

Bachelor’s degree in hospitality or related field

ServSafe certification

Tools

Microsoft Office

Micros

Stratton Warren

Job description

Select how often (in days) to receive an alert:

Property: Marshall Yards Racing Gaming

Pay Range:

Marshall Yards Racing & Gaming is a newly constructed facility in a high-traffic area in Calvert City, Kentucky at the intersection of I-69 and I-24. The Property will feature nearly 240 state-of-the-art historical racing machines ("HRMs"), a sports bar and a retail sportsbook, simulcast wagering, and food and beverage offerings. The Assistant General Manager will be responsible for leading the successful overall direction, administration, and coordination of all operating activities of Marshall Yards Racing & Gaming including Pre-opening activities, culture creation, staffing, compliance with all regulatory requirements, and the ongoing operations of historical racing machine operations, gaming operations, simulcast operations, sportsbook operations, and entertainment operations.

JOB SUMMARY

The Food & Beverage Supervisor is the second highest-level FOH position responsible for all front-of-house food and beverage operations. This role ensures exceptional guest service, operational efficiency, and team development, reporting directly to the Lead F&B Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead all FOH operations, ensuring consistent service standards and an exceptional guest experience.
• Collaborate with the culinary team to maintain established recipes, presentation standards, and product quality.
• Oversee menu accuracy (food and beverage) and ensure timely updates in the POS system.
• Maintain budgeted labor and staffing levels while monitoring productivity and scheduling efficiency.
• Partner with F&B leadership on marketing and promotional initiatives for FOH operations.
• Manage all team member actions, including recruitment, onboarding, coaching, performance management, and discipline.
• Train and mentor FOH team members to deliver consistent, high-quality service.
• Maintain visible presence on the floor (80-90% of the time) through table visits, guest interaction, and service monitoring.
• Manage ordering and inventory processes for FOH supplies, ensuring cost controls are met.
• Respond to and resolve guest concerns using creativity and available resources to achieve optimal satisfaction.
• Enforce all health department standards and safety regulations.
• Foster a positive, team-oriented culture through daily huddles, communication, and recognition of achievements.
• Perform other duties assigned by the Lead F&B Supervisor.

REQUIRED SKILLS AND ABILITIES

• Hands-on leadership approach, leading by example on the floor.
• Maintain confidentiality, integrity, and professional conduct.
• Build strong interpersonal relationships with team members, guests, and stakeholders.
• Possess strong organizational, analytical, and time-management skills.
• Demonstrate proficiency in Microsoft Office, Micros, and Stratton Warren (or similar inventory systems).
• Exhibit knowledge of menu development, costing, labor management, food trends, and overall FOH operations.
• Available to work nights, weekends, and holidays as needed.

EDUCATION AND EXPERIENCE

• Minimum 2 years’ experience in high-volume food and beverage operations, including supervisory experience.
• Strong background in team training and FOH leadership.
• Bachelor’s degree in hospitality or related field preferred.
• Must hold a valid ServSafe certification or be willing to obtain one within six months of employment.
• Wine and liquor knowledge preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50 lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.