F&B Supervisor

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH seeks a capable Food & Beverage supervisor to oversee day-to-day operations of the resort's dining facilities, ensuring service standards, staffing, and profitability.

You will recruit and evaluate staff, enforce hotel and departmental rules, and train team members while maintaining professional service. Flexible hours including nights, weekends, and holidays are required.

Qualifications

• Minimum of one-year supervisory experience in Food & Beverage.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.
• Exceptional training skills
• Must be available to work flexible hours to include nights, weekends, and holidays.

Responsibilities

• Recruit, hire, evaluate, and discipline staff regularly with the assistance of Human Resources.
• Adhere to all hotel and food and beverage departmental rules.
• Staff and operate as business demand and schedule accordingly. Ensure a high level of professionalism in the department.
• Have a comprehensive training program that includes employee meetings at least once per month. Communicate hotel information, events, etc.
• Ensure accuracy of cash handling, inventory control, proper ringing of all products, and awareness of theft.
• Adhere to the management by objective program goals.
• Adhere to guidelines of hiring, training, discipline and termination policies.
• Evaluating and pre-planning and being prepared for large groups and special functions including holidays.
• Operate restaurant's special events, coordinating staffing and service.
• Opening and closing duties.

Skills

Supervisory experience in F&B

Excellent customer service

Strong organizational skills

Training skills

Decision making under pressure

Job description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview

Oversee day-to-day operations for the opening and closing of the assigned food and beverage facilities. Maintain the staffing, service, revenue and profit standards of the various operations.

Responsibilities

• Recruit, hire, evaluate, and discipline staff regularly with the assistance of Human Resources.
• Adhere to all hotel and food and beverage departmental rules.
• Staff and operate as business demand and schedule accordingly. Ensure a high level of professionalism in the department.
• Have a comprehensive training program that includes employee meetings at least once per month. Communicate hotel information, events, etc.
• Ensure accuracy of cash handling, inventory control, proper ringing of all products, and awareness of theft.
• Adhere to the management by objective program goals.
• Adhere to guidelines of hiring, training, discipline and termination policies.
• Evaluating and pre-planning and being prepared for large groups and special functions including holidays.
• Operate restaurant's special events, coordinating staffing and service.
• Opening and closing duties.

Qualifications

• Minimum of one-year supervisory experience in Food & Beverage.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.
• Exceptional training skills
• Must be available to work flexible hours to include nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.