F&B Shift Supervisor: Guest Service & Training

Sagchip; Mount Pleasant (MI); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Sagchip is seeking a Food & Beverage Supervisor to oversee line-level staff under the SECR Food & Beverage Manager. You will ensure quality guest service, manage cash handling and timekeeping, and assist in daily casino dining operations.

The role requires 3+ years in food and beverage, POS experience, and the ability to obtain a gaming license. Strong leadership and communication skills are essential in a fast-paced, high-volume environment.

Qualifikationen

• High School Diploma or GED required.
• Must be 18 years of age or older.
• Three years of food and beverage experience.
• POS experience required.
• Must obtain and maintain a gaming license for employment eligibility.

Aufgaben

• Supervise and schedule employees; manage timekeeping data and delegate duties.
• Ensure quality guest service in designated areas.
• Prepare reports on revenue, distribution, and reconciliation for the outlet.
• Maintain professional conduct with guests and staff.
• Ensure staffing levels match business needs.
• Assist F&B management in daily operations.
• Process voids and waste paperwork.
• Provide support in the restaurant as needed.
• Oversee smooth shift changes and enforce SECR policy.

Kenntnisse

Guest service

Supervision

Timekeeping

POS

Cash handling

MICROS

Staff training

Reporting

Communication

Attention to detail

Ausbildung

High School Diploma or GED

Tools

POS systems

Jobbeschreibung

Sagchip is seeking a Food & Beverage Supervisor to oversee line-level staff under the SECR Food & Beverage Manager. You will ensure quality guest service, manage cash handling and timekeeping, and assist in daily casino dining operations.

The role requires 3+ years in food and beverage, POS experience, and the ability to obtain a gaming license. Strong leadership and communication skills are essential in a fast-paced, high-volume environment.