F&B Shift Lead: Lead and Coach a Fast-Paced Gaming Venue

Churchill Downs Inc.; Florence (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Turfway Park Racing & Gaming, operated by Churchill Downs Inc., is seeking a F&B Shift Lead to oversee daily operations at Turfway KY facility. You will supervise staff, schedule shifts, and ensure high service standards in a busy gaming and dining environment.

The role requires 1-3 years as a shift lead or similar, with strong communication and leadership capabilities. A candidate must be prepared to manage health and safety compliance and address guest concerns promptly.

Qualifications

• High school diploma or GED required.
• 1-3 years of experience as a Shift Leader or in a similar role.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational abilities.

Responsibilities

• Supervise team members, assign duties, and create schedules.
• Monitor performance and ensure duties are performed efficiently.
• Report issues during the shift to management.
• Ensure compliance with company policies, health and safety standards.
• Coach team members and train new staff.
• Handle customer issues and employee disputes.

Skills

Team supervision

Scheduling

Communication

Conflict resolution

Education

High school diploma/GED

Job description

Turfway Park Racing & Gaming, operated by Churchill Downs Inc., is seeking a F&B Shift Lead to oversee daily operations at Turfway KY facility. You will supervise staff, schedule shifts, and ensure high service standards in a busy gaming and dining environment.

The role requires 1-3 years as a shift lead or similar, with strong communication and leadership capabilities. A candidate must be prepared to manage health and safety compliance and address guest concerns promptly.