F&B Service Leader — Boutique Hotel Ops

Fairlane Hotel; Nashville (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PTO beginning on first day

401(k) retirement program

Complimentary parking

Discounted meals at Modern Love

Hotel discounts

Opportunities for advancement

Job summary

Fairlane Hotel in Nashville is seeking a Food and Beverage Supervisor for Modern Love, overseeing cafe, bar and dining service from 7:00 AM to 10:00 PM daily. The role leads the front-of-house team, supports training and standards, ensures safety and regulatory compliance, and may assist banquets, events, or seasonal pop-ups as needed.

Experience in upscale boutique hotel settings and strong guest service skills are preferred; the position offers PTO, health benefits after probation, and

Qualifications

• Minimum 2 years of experience in food and beverage operations; 1+ years in a supervisory role preferred.
• Experience across multiple service styles (cafe/barista, bar, and full-service dining) or the ability to learn and supervise all three.
• Strong leadership and team management skills, with experience in servant leadership and teamwork.
• Excellent interpersonal and customer service skills, with exceptional time management and attention to detail.
• Familiarity with food handling, safety, responsible alcohol service, and restaurant compliance guidelines.
• Must be eligible to work in the USA and willing to undergo a background check.

Responsibilities

• Oversee day-to-day operations across all shifts, ensuring smooth, professional service with strong communication across departments.
• Lead by example by taking guest orders, running food and drinks, making espresso and coffee beverages, and assisting barista/bar/service as needed.
• Conduct preshift meetings to set expectations and tone, communicating noteworthy changes and memos.
• Maintain open communication and professional relationships with the team to enable collaboration and troubleshooting.
• Ensure guest satisfaction across cafe, bar, and dining service throughout the day.
• Address guest concerns promptly and professionally, ensuring positive resolutions and maintaining brand standards.
• Support the training and onboarding of front-of-house associates across barista, bar, and service stations.
• Reinforce service, presentation, and responsible alcohol service standards across all dayparts.
• Ensure the team follows opening, closing, and sidework checklists and Fairlane Hotel service procedures.
• Ensure adherence to all local, state, and federal regulations related to food safety and alcohol service.
• Conduct daily inspections of workspaces and equipment to ensure compliance with health, safety, and hygiene standards.
• Evaluate cafe, bar, and restaurant equipment periodically for repairs and maintenance; report as needed.
• Manage and monitor inventory needs across cafe, bar, and dining.
• Maintain accurate sales records and track cash receipts.
• Input all tips into the tip sheet promptly and correctly after shifts.
• Submit end-of-shift notes promptly and with necessary detail; perform all other duties as assigned.

Skills

F&B operations

supervisory experience

leadership

customer service

food safety

alcohol service

USA work eligibility

Job description

Fairlane Hotel in Nashville is seeking a Food and Beverage Supervisor for Modern Love, overseeing cafe, bar and dining service from 7:00 AM to 10:00 PM daily. The role leads the front-of-house team, supports training and standards, ensures safety and regulatory compliance, and may assist banquets, events, or seasonal pop-ups as needed.

Experience in upscale boutique hotel settings and strong guest service skills are preferred; the position offers PTO, health benefits after probation, and