F&B Outlets Attendant - Reserve

Biltmore; Asheville (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

Biltmore is seeking a part-time Outlets Attendant to deliver world-class guest service across Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café and more. The role offers up to 20 hours per week with a starting wage of $16.32–$18/hour, plus tips depending on business volume.

Candidates should have at least a high school diploma, restaurant/guest service experience, solid math skills, and a friendly, proactive attitude.

Qualifications

• High school diploma (or GED).
• One year of hospitality, restaurant, retail and/or guest service experience.
• Solid math skills and the ability to handle cash and credit transactions.
• Cheerful, caring attitude and a genuine desire to deliver world class service.
• Excellent communication skills.
• Adaptable to a fast paced environment.
• Applicants must be 16 years of age.

Responsibilities

• Serve guests and take care of guests, following all SOPs, guidelines, and standards.
• Keep the area stocked and well maintained; ensure products are fresh.
• Learn Micros system and maintain accurate money skills; keep area clean.
• Multitask effectively and be a team player.
• Follow company policies and FIFO procedures.

Skills

Guest service

Cash handling

Team player

Adaptability

Excellent communication

Education

High school diploma (or GED)

Tools

Micros POS

Job description

Job Description

$16.32 - $18/hour average, dependent on business volume & tips (Minimum of $16.32/hr). Reserve: a position working up to 20 hours per week (between 100-999 hours per year)

The F&B Outlets Attendant delivers world class guest service to guests in a timely, friendly manner in assigned work areas, which involve food and beverage operations at all Outlets locations including: Biltmore Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café, various satellite Carts, and the food and beverage area at the Concert Series. Working in a cohesive group to keep the area stocked, cleaned, and in a manner of great presentation for the pleasure and service to our guests.

Essential Job Duties

Weekend & holiday availability required.

• Serving and taking care of the guest, through following all area SOP's, guidelines, and standards.
• Keeping the area stocked and well maintained. Keep product stocked and fresh at all times.
• Responsible for learning Micros system, and maintain excellent money skills. Keeping work area cleaned and sanitized following Health Department guidelines.
• To be able to multi-task, and be a team player
• Adhere to policy/guidelines with the ability to follow directions.
• Understanding and following of the "FIFO" procedure. Have Fun.

Qualifications

• High school diploma (or GED).
• One year of previous hospitality, restaurant, retail and/or guest service experience required.
• Solid math skills and the ability to handle cash and credit transactions
• Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
• Excellent communication skills.
• Must be adaptable to a fast paced environment and be a hard worker.
• Applicants must be 16 years of age.

Physical Requirements

• Have the ability to lift up to 50 lbs. on a regular basis.
• Have the ability to stand/walk for extended periods of time.
• Will be working outdoors and inside with fluctuations in temperature and conditions.
• May be exposed to dust, pollen, and other particulates, and should be able to work effectively under these conditions.