Busser - Stable Café - Reserve

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Biltmore is seeking a Server Assistant/Dining Room Attendant to support dining room operations. This part-time role averages 20 hours per week with shifts 10am–4:30pm (Jan–Oct) and 10am–10pm (Nov–Dec); weekends required.

Responsibilities include water service during meals and bread and butter service to assist servers in delivering a premium guest experience. You will reset tables, stock service areas, and maintain all items needed for resets while supporting leadership and the department.

Qualifications

• Previous experience in a similar position preferred, especially in fine dining or upscale restaurant.
• Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
• Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
• Strong organizational and time management skills.
• Ability to be proactive and take initiative as appropriate.
• Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Responsibilities

• Guest service: replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
• Maintain knowledge of and comply with service procedures, established standards, company, and departmental policies.
• Strictly abide by state liquor regulations, particularly prohibiting service to minors, intoxicated persons, and drunk driving.
• Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; and spotting spills or needs.
• Closes dining facility by cleaning chairs and tables; sweeping/vacuuming floors; removing trash and recyclables.

Skills

Guest service

Attention to detail

Time management

Organization

Proactive

Work under pressure

Job description

Job Description Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). ($16.32 - $20/hour or more based on business volume and including tips) Server Assistants/Dining Room Attendants will assist servers by helping provide an exceptional dining experience for all guests. Responsibilities of this position include: water service during all meals and bread and butter service at dinner. The attendant will reset tables, and stock and maintains all items needed for resets during the work shift. The attendant will also assist in the maintenance of the dining room, side stations, kitchen service areas, dish breakdown area and service equipment. Position will also provide general assistance and support for leadership, the department, and the company as required. Schedules can vary, but are generally 10am-4:30pm Jan-Oct and between 10am-10pm November and December. Weekends are required.

Requirements

• 1. Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
• 2. Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
• 3. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
• 4. Strong organizational and time management skills
• 5. Ability to be proactive and take initiative as appropriate.
• 6. Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Essential Job Duties

• 1. Responsibilities include guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
• 2. Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies.
• 3. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• 4. Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware.
• 5. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
• 6. Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.

Physical Requirements

• 1. Lift, carry, push, and pull 25-50 pounds, lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand.
• 2. Endure various physical movements throughout work areas and over duration of work shift.
• 3. Ability to work in an environment that may include: variable temperature conditions and noise levels, outdoor environments, and exposure to fumes, dust, and chemicals.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality.

We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.