F&B Outlet Manager — Guest Experience & Operations

Highgate; San Francisco (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Paid holidays

Job summary

The Huntington, located in San Francisco, invites applications for an Outlet Manager. Highgate Hospitality’s standards guide daily F&B operations, staff supervision, and guest service excellence in a historic setting.

You will oversee all outlet activities, coordinate with F&B leadership, ensure reporting accuracy, and train staff to uphold SOPs and safety guidelines while driving guest satisfaction.

Qualifications

• Must communicate clearly with all staff and guests in a courteous, service-driven manner.
• Ability to multitask and prioritize to meet deadlines in a fast-paced F&B environment.
• Experience supervising outlet staff and conducting performance reviews.
• Participate in management coverage and ensure SOP compliance and safety standards.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Supervise outlet personnel and respond to guest complaints promptly.
• Coordinate with F&B managers and monitor losses and payroll reporting.
• Ensure training on SOPs and job tasks; conduct staff performance reviews.
• Maintain guest satisfaction and ensure compliance with local regulations.

Skills

Verbal communication

Written communication

Multitasking

Staff supervision

Guest service

Problem solving

Training & development

Loss prevention awareness

Job description

The Huntington, located in San Francisco, invites applications for an Outlet Manager. Highgate Hospitality’s standards guide daily F&B operations, staff supervision, and guest service excellence in a historic setting.

You will oversee all outlet activities, coordinate with F&B leadership, ensure reporting accuracy, and train staff to uphold SOPs and safety guidelines while driving guest satisfaction.