F&B Operations Leader – Times Square, NYC

Highgate Hotels, LP; New York (NY); On-site; USD 80,000 - 85,000; Full time

Job summary

The Manhattan at Times Square, managed by Highgate Hotels, seeks a Food & Beverage Manager to lead and coordinate all aspects of the F&B outlet, ensuring profitability and high service standards. The role focuses on optimizing operations, guest satisfaction, and staff performance within a iconic Times Square property.

Responsibilities include supervising staff, coordinating reports, and ensuring compliance with local liquor laws, health regulations, and SOPs while maintaining quality across

Qualifications

• Effective communication with all levels of staff and guests.
• Ability to multitask and prioritize departmental functions.
• Strong guest service orientation and problem-solving skills.
• Proven leadership and staff supervision capabilities.

Responsibilities

• Oversee daily operation of the F&B outlet.
• Supervise outlet personnel and respond to guest concerns.
• Ensure compliance with liquor laws and sanitation regulations.
• Coordinate reports on wage, payroll, revenue and schedules.
• Train staff on SOPs and job tasks; conduct performance reviews.

Skills

Communication

Multitasking

Guest service oriented

Leadership

Staff supervision

Attention to detail

Job description

The Manhattan at Times Square, managed by Highgate Hotels, seeks a Food & Beverage Manager to lead and coordinate all aspects of the F&B outlet, ensuring profitability and high service standards. The role focuses on optimizing operations, guest satisfaction, and staff performance within a iconic Times Square property.

Responsibilities include supervising staff, coordinating reports, and ensuring compliance with local liquor laws, health regulations, and SOPs while maintaining quality across