F&B Manager

Highgate Hotels, LP; New York (NY); On-site; USD 65,000 - 68,000; Full time

Job summary

A prominent hotel in New York seeks an experienced F&B Manager to oversee operations, ensuring high quality service and guest satisfaction. Responsibilities include managing personnel, menu planning, and ensuring compliance with health regulations. Ideal candidates will have strong communication skills, multitask effectively, and maintain high grooming standards. Competitive compensation of $65,000 to $68,000 per year offered.

Qualifications

• Must effectively communicate verbally and in writing with all levels of employees and guests.
• Must multitask and prioritize departmental functions to meet deadlines.
• Maintain high standards of personal appearance and grooming.

Responsibilities

• Oversee daily operations of the outlet.
• Supervise outlet personnel and respond to guest complaints.
• Assist in menu planning and preparation.

Skills

Effective communication

Multitasking

Customer service

Problem solving

Job description

F&B Manager

Requisition ID: 2025-70081

Category: Food and Beverage

Job Location: US-NY-New York

Property: M Social Times Square Hotel

Compensation Minimum: USD $65,000.00/Yr.
Compensation Maximum: USD $68,000.00/Yr.
Compensation Type: Yearly

Location: M Social Hotel

Overview

The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet's operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Responsibilities

• Oversee all aspects of the daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints in a timely manner.
• Work with other F&B managers and keep them informed of issues as they arise.
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
• Prepare and submit required reports in a timely manner.
• Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly action plans.
• Monitor quality of service in F&B outlet.
• Assist in menu planning and preparation.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Ensure compliance with SOPs in all outlets.
• Ensure compliance with requisition procedures.
• Be visible on the floor and assist staff as needed during each meal period.
• Conduct staff performance reviews in accordance with Highgate Hotel standards.
• Ensure the training of employees on SOPs and technical job tasks.
• Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
• Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
• Complete tip reporting.
• Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
• Ensure overall guest satisfaction.

Qualifications

• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.