F&B Operations Lead — Guest Experience

Driftwood Hospitality Management; Durham (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management's Marriott Raleigh Durham Research Triangle Park property seeks an experienced Assistant Director of Food & Beverage to lead the restaurant and bar operations, ensuring premier guest service and consistent quality. You will manage daily shifts, collaborate on promotions, and uphold safety and brand standards across all F&B activities.

The role focuses on supervising staff, controlling guest flow during busy periods, and maintaining high levels of customer

Qualifications

• Experience in hospitality or restaurant management.
• Strong guest service and team leadership skills.
• Knowledge of liquor regulations and safety compliance.

Responsibilities

• Oversee restaurant and bar operations to maintain service standards.
• Lead and develop the Food & Beverage team, including scheduling and training.
• Ensure safety, cleanliness, and adherence to brand standards across shifts.
• Monitor POS systems and handle service issues promptly.
• Collaborate with management on promotions and guest experience enhancements.

Skills

Guest service

Leadership

Hospitality ops

Liquor regulations

Job description

Driftwood Hospitality Management's Marriott Raleigh Durham Research Triangle Park property seeks an experienced Assistant Director of Food & Beverage to lead the restaurant and bar operations, ensuring premier guest service and consistent quality. You will manage daily shifts, collaborate on promotions, and uphold safety and brand standards across all F&B activities.

The role focuses on supervising staff, controlling guest flow during busy periods, and maintaining high levels of customer