F&B Operations Lead — Elevate Quality & Guest Experience

The Westin DFW Airport; Irving (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

The Westin DFW Airport in Irving, TX is seeking a Food and Beverage Supervisor to oversee daily operations of outlets and services, ensuring food quality, guest satisfaction, and proper associate scheduling and performance in line with brand standards.

You will supervise a team, train and coach staff, monitor service during peak periods, manage inventories, and ensure compliance with sanitation, safety, and alcohol regulations while supporting sustainability initiatives.

Qualifications

• Minimum one year of experience in supervisory role in a restaurant or banquet setting.
• Food service background at server level required.
• Knowledge of bar service and liquor inventory controls is beneficial.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform to standards.
• Monitor product quality and guest satisfaction in F&B outlets and services.
• Ensure restaurant and other F&B services comply with sanitation and safety standards.
• Interact with guests to obtain feedback on quality of service and food.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining par levels and inventories of F&B supplies.
• Ensure staff abides by all regulations pertaining to serving alcoholic beverages.
• Ensure equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to EarthView program.
• Practice safe work habits and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Supervisory experience

Food service

Guest service

Tools

MICROS POS

Job description

The Westin DFW Airport in Irving, TX is seeking a Food and Beverage Supervisor to oversee daily operations of outlets and services, ensuring food quality, guest satisfaction, and proper associate scheduling and performance in line with brand standards.

You will supervise a team, train and coach staff, monitor service during peak periods, manage inventories, and ensure compliance with sanitation, safety, and alcohol regulations while supporting sustainability initiatives.