Assistant Executive Housekeeper: Elevate Guest Experience

HHM Hospitality; Irving (TX); On-site; USD 45,000 - 58,000; Full time

Job summary

HHM Hospitality seeks an Assistant Executive Housekeeper to lead and support housekeeping operations at The Westin Dallas Fort Worth Airport, ensuring cleanliness, safety and guest satisfaction while managing staff, schedules and inventory.

The role requires strong supervisory experience, adherence to brand standards, sustainability practices, and a focus on exceptional guest service. You’ll report to the Executive Housekeeper and contribute to continuous improvements across the department.

Qualifications

• Two years housekeeping supervisor experience required.
• High School diploma or equivalent preferred.

Responsibilities

• Interview, select, train, and coach associates to meet brand standards and HHM values.
• Inspect guest rooms, public areas, and grounds for cleanliness and safety.
• Answer inquiries on hotel policies and service and resolve guest concerns.
• Observe staff performance to ensure efficient operations and policy adherence.
• Prepare schedules based on occupancy and assign duties; manage shifts.
• Take inventory and submit orders to ensure timely supplies.
• Prepare required departmental paperwork.
• Communicate guest service scores to drive improvements.
• Develop and implement department policies and procedures.
• Follow sustainability guidelines of HHM EarthView program.
• Ensure safe work habits and participate in safety committees.

Skills

Housekeeping supervision

Staff coaching

Customer service

Safety compliance

Education

High School diploma

Job description

HHM Hospitality seeks an Assistant Executive Housekeeper to lead and support housekeeping operations at The Westin Dallas Fort Worth Airport, ensuring cleanliness, safety and guest satisfaction while managing staff, schedules and inventory.

The role requires strong supervisory experience, adherence to brand standards, sustainability practices, and a focus on exceptional guest service. You’ll report to the Executive Housekeeper and contribute to continuous improvements across the department.