F&B Operations Lead: Elevate Guest Experience

HHM Hospitality; Irving (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

The Westin Dallas Fort Worth Airport, part of HHM Hospitality, seeks a Food and Beverage Supervisor to oversee daily operations of outlets, ensure quality, guest satisfaction and staff performance at the Irving, TX property.

You will interview, train, schedule, coach staff; manage bar service and liquor controls; ensure sanitation and safety standards; and work varied shifts to support guest needs and business goals.

Qualifications

• Minimum one year of experience in supervisory role in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.
• Experience with Micro’s point of sale system strongly preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring quality, appeal and guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining inventories of food and beverage supplies.
• Ensure staff abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Ensure equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines (EarthView) and OSHA standards.

Skills

Supervisory experience

F&B knowledge

Bar service & liquor controls

Job description

The Westin Dallas Fort Worth Airport, part of HHM Hospitality, seeks a Food and Beverage Supervisor to oversee daily operations of outlets, ensure quality, guest satisfaction and staff performance at the Irving, TX property.

You will interview, train, schedule, coach staff; manage bar service and liquor controls; ensure sanitation and safety standards; and work varied shifts to support guest needs and business goals.