F&B Operations & Guest Experience Leader

Gilley’s, LLC; Park City (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Gilley’s in Park City, KS is seeking a Food & Beverage Manager to oversee all F&B operations and budgets. You will lead a team, ensure compliance with safety standards, and manage cash handling and POS processes.

The role requires strong leadership, customer service excellence, and the ability to drive guest satisfaction across all outlets. This position partners with the F&B Director to uphold service quality and safety guidelines, while training staff and managing inventories, scheduling, and

Qualifications

• Must be 18 years or older and able to obtain KRGC Gaming License.
• One year of direct customer contact experience.
• One year of supervisory experience in a F&B setting.
• Proficient in MS Office and other F&B applications.
• Money handling experience preferred.
• Excellent verbal and written communication skills.
• Professional appearance as outlined in the Team Member Handbook.
• Available to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Lead F&B team by recruiting, training and evaluating personnel.
• Oversee F&B operations within budget and maintain high service standards.
• Establish and manage food and beverage budgets.
• Ensure compliance with safety and regulatory guidelines.
• Interview, hire, train, and manage personnel issues in F&B outlets.
• Inspect kitchen and bar equipment for safety and sanitation compliance.
• Manage cash handling procedures and POS operations; reconcile cash banks.
• Collaborate with the F&B team to implement new ideas and guest relations.

Skills

Customer service

Supervisory experience

Communication

Team leadership

Tools

POS system

MS Office

Job description

Gilley’s in Park City, KS is seeking a Food & Beverage Manager to oversee all F&B operations and budgets. You will lead a team, ensure compliance with safety standards, and manage cash handling and POS processes.

The role requires strong leadership, customer service excellence, and the ability to drive guest satisfaction across all outlets. This position partners with the F&B Director to uphold service quality and safety guidelines, while training staff and managing inventories, scheduling, and