F&B Manager – Lead Service Excellence at High Bar

Concord Hospitality Enterprises Co.; St. Louis (MO); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability insurance

401K

Tuition assistance

Discounted hotel rates

Training and development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises Co. is seeking a dynamic team leader for High Bar atop the AC Hotel in Clayton, MO, to oversee superior dining service and guest experience.

You will train staff, ensure timely delivery and presentation of meals, and drive cost-control initiatives aligned with hotel F&B goals. This role reports to the General Manager and F&B Director, coordinating with the Chef on quality and menu planning, and leading ongoing training programs to maintain high standards across

Responsibilities

• Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment.
• Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature.
• Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel’s F&B financial goals.
• Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each and every guest.
• Lead service education through daily line-ups.
• Headline new server, busser, host, and bartender training programs, as well as ongoing development programs, and seminars.
• Daily evaluation of restaurant service performance.
• Employee discussions and evaluations.
• Coordination of timely food production.
• Work with the Chef to provide "excellent quality and presentation" of all food to the guests.
• Participate in evaluation of food product, kitchen employee performance, and development of products consistent with our market position.
• Selection and pricing strategy of all liquors and wines and supervision of their procurement.
• Assist the General Manager and/or a F&B Director in creating financial objectives for the restaurant on an annual basis through the budget process.
• Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds.
• Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
• Supervise all non-supervisory service employees.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Job description

Concord Hospitality Enterprises Co. is seeking a dynamic team leader for High Bar atop the AC Hotel in Clayton, MO, to oversee superior dining service and guest experience.

You will train staff, ensure timely delivery and presentation of meals, and drive cost-control initiatives aligned with hotel F&B goals. This role reports to the General Manager and F&B Director, coordinating with the Chef on quality and menu planning, and leading ongoing training programs to maintain high standards across