F&B Manager: Elevate Guest Experience Across Banquets

Embassy Suites Jackson/Ridgeland, MS; Ridgeland (MS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group in Ridgeland, MS is seeking a Manager of Food and Beverage to lead restaurant, kitchen, lounge and banquet operations. You will set standards, recruit and develop talent, and drive exceptional guest experiences.

The role requires strong leadership, budget awareness, and adherence to health codes. You will partner with leadership to optimize revenue and profitability while maintaining brand expectations.

Qualifications

• Five years of food & beverage experience required.
• Three years in a management position.
• Strong organization skills and attention to detail.
• Experience with establishing menu and service standards.
• Ability to drive company culture through team and guest experience.

Responsibilities

• Supervise the Food & Beverage department of the hotel including restaurant food service, kitchen, lounge service, and banquet/catering service.
• Establish and promote a positive and exciting work environment.
• Establish staffing needs and oversee recruiting, screening, and hiring. Labor management for existing team members including scheduling.
• Training and development for department team members; conducting coaching, training and development, and disciplinary action
• Recommend termination to GM for department team members and participate in process
• Enforce policies and procedures established by the company, the hotel brand and applicable state and local health codes.
• Inspect equipment regularly for cleanliness and working condition
• Supervise set-up, service and break-down of banquets.
• Supports revenue and budgeting and cost objections by controlling food costs, labor hours, and avoids food wastage.
• Aims to meet or exceed budgeted Gross Operating Profit.
• Promotes explementary guest service experience by team members
• Responds promptly to any escalated guests’ inquiries or complaints; Coaches employees on improvement for guest complaints
• Prepare for upcoming brand audits; Evaluate scores and take action on items requiring improvement
• Restocking and all inventory control
• Flexible availability to meet business demands for events, restaurant hours, team member absences, etc.
• Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
• Other duties as assigned

Skills

Five years of F&B experience

Management experience

Strong organizational skills

Menu and service standards

Guest service excellence

Education

Bachelor’s Degree in Hospitality or Food Service Management (preferred)

Job description

Kana Hotel Group in Ridgeland, MS is seeking a Manager of Food and Beverage to lead restaurant, kitchen, lounge and banquet operations. You will set standards, recruit and develop talent, and drive exceptional guest experiences.

The role requires strong leadership, budget awareness, and adherence to health codes. You will partner with leadership to optimize revenue and profitability while maintaining brand expectations.