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Courtyard Austin Northwest/Lakeline is seeking an energetic, hands-on Food & Beverage Manager to lead The Bistro’s breakfast, dinner, and bar operations. We’re looking for someone who enjoys hospitality, builds dependable teams, and takes ownership of the details that make an operation successful.
You’ll lead from the floor while managing scheduling, purchasing, inventory, training, service quality, and financial results.
Reports to: General Manager
Lead the team. Own the operation. Elevate the guest experience.
Courtyard Austin Northwest/Lakeline is seeking an energetic, hands-on Food & Beverage Manager to lead The Bistro’s breakfast, dinner, and bar operations. We’re looking for someone who enjoys hospitality, builds dependable teams, and takes ownership of the details that make an operation successful.
You’ll lead from the floor while managing scheduling, purchasing, inventory, training, service quality, and financial results. Success means guests receive welcoming, consistent service, employees understand expectations, and The Bistro is prepared to open and operate for every scheduled service.
Recruit, train, coach, and develop Bistro employees in partnership with the General Manager.
Build and publish complete schedules that reflect hotel occupancy, anticipated demand, and labor targets.
Ensure every shift has appropriate coverage, including opening, closing, weekends, and holidays.
Resolve scheduling gaps and call-outs promptly, working shifts when necessary to maintain service.
Set clear expectations for attendance, performance, professionalism, and teamwork; address concerns consistently and promptly.
Direct breakfast, dinner, coffee, and bar service in accordance with Courtyard brand standards.
Ensure opening preparation and closing procedures are completed accurately and on time.
Work alongside the team in food preparation, beverage service, order taking, and guest service.
Maintain consistent food quality, presentation, portion control, and service speed.
Coordinate with the front desk and hotel leadership to prepare for groups, busy weekends, and changes in occupancy.
Own food, liquor, beer, wine, and operating-supply ordering within approved purchasing guidelines.
Maintain appropriate stock levels and adjust ordering to business demand.
Verify deliveries, reconcile discrepancies, rotate products, and maintain organized storage.
Complete inventory counts and monitor waste, spoilage, shortages, and product loss.
Train and delegate purchasing tasks as appropriate while retaining accountability for timely orders and adequate supplies.
Manage labor deployment, food and beverage costs, and controllable expenses.
Review sales, staffing productivity, inventory variances, and purchasing trends with the General Manager.
Promote thoughtful upselling and identify opportunities to increase average checks and guest participation.
Maintain accurate POS transactions, cash handling, discounts, voids, and closing reports.
Create a welcoming atmosphere and respond professionally to guest concerns.
Use guest feedback to improve service and coach the team.
Maintain food safety, sanitation, allergen awareness, and responsible alcohol-service practices.
Ensure required cleaning schedules, temperature logs, and operational records are completed.
Report equipment problems promptly and follow through on corrective action.
Previous food and beverage supervisory or management experience; hotel Bistro, restaurant, café, or bar experience preferred.
Experience with scheduling, purchasing, inventory control, and team training.
Strong organization, communication, and follow-through.
Comfort working in a lean operation where managers actively participate in service.
The ability to hold employees accountable while building a respectful, supportive workplace.
Familiarity with POS systems, cash handling, and basic operating reports.
Availability for early mornings, evenings, weekends, and holidays based on business needs.
Ability to obtain and maintain food-safety and alcohol-service credentials required for the position.
Ability to perform essential duties, including extended standing and moving supplies, with reasonable accommodation as needed.
The Bistro opens on time, fully stocked and ready for service.
Schedules are complete, and coverage issues are resolved before they affect guests.
Food, beverages, and supplies are ordered accurately and on time.
Employees are trained, supported, and held to consistent standards.
Service quality, cleanliness, and guest satisfaction remain strong.
Labor, purchasing, and waste are actively managed against established targets.
Source: Hospitality Online