F&B Manager

Belle of Baton Rouge; Baton Rouge (LA); On-site; USD 63,000 - 80,000; Full time

Job summary

A leading company in Baton Rouge seeks an F&B Manager to oversee food outlet operations. The role requires strong leadership and guest service skills, with 3-5 years of experience in hospitality. The ideal candidate will ensure high-quality service and manage departmental budgets.

Benefits

Top industry pay

Tuition Reimbursement

401k with company match

Comprehensive health packages

Paid Time Off

Qualifications

• 3-5 years in restaurant/hospitality operations required.
• At least 3 years supervisory experience in a high volume kitchen preferred.
• Must possess strong communication skills.

Responsibilities

• Oversee front and back of house operations of food outlets.
• Ensure consistent high-quality service to all guests.
• Develop and manage departmental budgets.

Skills

Interpersonal skills

Guest service

Leadership

Education

High school diploma or GED equivalent

Job description

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Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

Looking For Perks? We’ve got you covered!

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Paid Time Off
  
  
  

F&B Manager

The F&B Manager oversees the front and back of house operations of food outlets. This position is responsible for learning and communicating the various policies and procedures required of the F&B department. They’re Responsible for the supervision and performance of the F&B Supervisors and the direct reports of those positions. In addition to providing outstanding guest service to internal and external guests.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Ensure consistent high-quality service to all our team members and guests.
• Set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.
• Provide hands-on leadership to F&B department.
• Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost.
• Supervise inventories and estimate food and beverage costs. May be required to use computer to facilitate collection and analysis of information.
• Communicate regularly with purchasing department regarding supply inventory.
• Develop and manage the departmental budget, including capital expenditures.
• Monitor staffing levels to ensure budgetary compliance.
• Manage escalated guest service issues appropriately and discreetly.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ensure satisfaction to guests.
• Follow lawful directions from supervisors.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Interact well with others and be a positive influence on team member morale.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  
  
  

Qualifications

• A high school diploma or GED equivalent is preferred.
• Three to five years of experience in restaurant or hospitality operations, or the equivalent combination of education and experience required.
• At least three years of supervisory experience in a high volume kitchen is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.
  
  
  

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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