F&B General Manager: Lead Operations & Guest Experience

Valley Hospitality; Columbus (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Valley Hospitality in Columbus, GA is seeking a Food & Beverage Manager to direct day-to-day operations and ensure exceptional guest satisfaction across all dining venues.

You will interview and train new hires, maintain sanitation, manage inventory, and review menu changes with staff. The role requires a high school diploma, the ability to work under pressure, strong communication, and willingness to pass a background check and drug screen; on-site position.

Qualifications

• High school diploma or GED required.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.

Responsibilities

• Interview, hire and complete on-site training for all new employees according to company standards.
• Maintain sanitation standards/regulations and local liquor laws.
• Manage inventory, ordering of food, equipment, and supplies to include submitting any service requests.
• Review any menu changes/modifications with staff.
• Must be neat in appearance and wear uniform with name tag provided.
• Monitor quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Oversee/attend all required meetings and complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.

Skills

People management

Communication

Customer service

Detail-oriented

Stress tolerance

Financial literacy

Listening & resolution

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Valley Hospitality in Columbus, GA is seeking a Food & Beverage Manager to direct day-to-day operations and ensure exceptional guest satisfaction across all dining venues.

You will interview and train new hires, maintain sanitation, manage inventory, and review menu changes with staff. The role requires a high school diploma, the ability to work under pressure, strong communication, and willingness to pass a background check and drug screen; on-site position.