F&B Department Trainer & Ambassador Coach

United Parks & Resorts; San Antonio (TX); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise, &

Scholarship opportunities

Exclusive employee events

Descripción de la vacante

SeaWorld Parks & Entertainment in San Antonio is seeking enthusiastic trainers to become Ambassadors. You will conduct training, safety coaching, and station instruction, ensuring quality, teamwork, and guest satisfaction.

Responsibilities include ongoing coaching, trend analysis, scheduling support, and maintaining training records. A High School Diploma is required, with strong communication and multitasking abilities; weekends and holidays may be required.

Formación

• Must have a High School Diploma or Equivalent.
• Proven experience delivering training, teaching, or presenting is a plus.
• Strong verbal and written communication skills with the ability to present to groups.
• Ability to foster a cooperative team environment and guide Ambassadors.
• Excellent organizational skills and the ability to manage multiple tasks.

Responsabilidades

• Conduct training for Ambassadors, including facility tours, safety training, and station training.
• Provide ongoing coaching and retraining opportunities and support team members.
• Communicate progress and concerns to supervisors.
• Identify additional training needs and ensure completion of training materials and paperwork.
• Assist with scheduling in-park facilities and maintain department records.
• Maintain a professional appearance and deliver excellent guest service.

Conocimientos

Verbal communication

Written communication

Public speaking

Team collaboration

Multitasking

Educación

High School Diploma or Equivalent

Herramientas

PowerPoint

MS Office

Audio/Visual skills

Descripción del empleo

SeaWorld Parks & Entertainment in San Antonio is seeking enthusiastic trainers to become Ambassadors. You will conduct training, safety coaching, and station instruction, ensuring quality, teamwork, and guest satisfaction.

Responsibilities include ongoing coaching, trend analysis, scheduling support, and maintaining training records. A High School Diploma is required, with strong communication and multitasking abilities; weekends and holidays may be required.