F&B Banquets & Catering - Banquet Server On Call

Clear Destination Inc.; Houston (TX); Hybrid; USD 25,000 - 38,000; Full time

Job summary

Omni Hotels seeks a courteous banquet server to ensure timely food and beverage service for functions in the banquet department. The role requires strict adherence to professional standards and proactive guest assistance.

Candidates should have at least 1 year of banquet or fine dining experience, strong English communication, and the ability to handle cash. Must be TABC certified and able to lift up to 50 pounds as needed.

Qualifications

• Minimum 1 year banquet or fine dining serving experience.
• Proficient in clear English communication with guests and staff.

Responsibilities

• Serve according to Banquet Event Orders (BEOs) and standard service procedures.
• Attend to guest needs during functions and related duties.
• Report equipment issues to Banquet Manager and assist in housekeeping as needed.
• Adhere to liquor liability laws and assist with banquet checks and room sets.
• Maintain table settings, carry trays, and provide excellent customer service.
• Carry and set up according to specifications; lift up to 50 pounds.

Skills

Customer service

English communication

Cash handling

Teamwork

Stress management

Education

TABC Certification

Job description

Position Overview:

This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.

Key Responsibilities:

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Assist in the upkeep and organization of all liquor liability laws.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete other tasks as assigned by management.

Qualifications:

• Minimum 1 year banquet or fine dining serving experience; banquet experience strongly preferred.
• Previous experience with standard table sets and serving etiquette required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to compute accurate mathematical calculations and have previous cash handling experience.
• Must be familiar with BEO’s, Banquet Checks and Banquet Room Sets.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Must have experience in handling beverages.
• Must be actively TABC Certified.
• Ability to work flexible schedule to include weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in indoor/outdoor environments. Must be able to carry a banquet serving tray, filled to capacity, overhead/on shoulder.