F&B Assistant Manager: Lead Team & Elevate Service

Argosy Casino Hotel & Spa Riverside; Riverside (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

PENN Entertainment is seeking candidates to assist in interviewing, training, and scheduling, while ensuring compliance with bargaining agreements and protecting company assets. You will supervise tasks, monitor performance and attendance, address concerns, and support management in reporting and process improvements.

The role involves facilitating training, maintaining safety standards, and promoting revenue growth through disciplined operations and strong team communication.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school, or minimum of one-year related experience and/or training, or equivalent combination of education and experience.
• Ability to prepare, read and interpret documents; write reports and correspondence; communicate effectively with individuals and groups.

Responsibilities

• Assist in interviewing, selecting and training new team members.
• Assist management in preparing administrative records and reports for all areas of responsibility.
• Review, adjust and administer working schedules of team members, including bidding and scheduling.
• Understand and comply with all contractual obligations described in bargaining agreements.
• Supervise work processes and assign tasks to team members.
• Review team performance, productivity, and attendance to ensure guidelines are met.
• Address complaints or concerns from team members.
• Protect company assets and promote policies to increase revenue and manage expenses.
• Administer progressive disciplinary actions as needed.
• Facilitate communication between management and team members.
• Attend or provide required training including sanitation, safety, and alcohol awareness.

Skills

Language skills

Math skills

Reasoning

Education

Associate degree or equivalent

Job description

PENN Entertainment is seeking candidates to assist in interviewing, training, and scheduling, while ensuring compliance with bargaining agreements and protecting company assets. You will supervise tasks, monitor performance and attendance, address concerns, and support management in reporting and process improvements.

The role involves facilitating training, maintaining safety standards, and promoting revenue growth through disciplined operations and strong team communication.