EZMO Transportation Specialist

Jefferson Franklin Community Action Corporation; Hillsboro (MO); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

4-Day workweek Fridays off

Paid vacation, sick, and holidays

Employer-paid life insurance

Retirement savings plan with employer

Supplemental insurances offered

Pension plan

Job summary

Jefferson Franklin Community Action Corporation in Hillsboro, Missouri, is seeking an EZMO Transportation Specialist to coordinate daily transportation operations for our program. You will schedule rides, assign volunteer drivers, and liaise with riders, drivers, staff and partners to ensure safe, timely service.

The role is full-time (36 hours/week) with a 4-day workweek and Fridays off, in-office. Starting pay is $16.97 per hour, with benefits eligibility and opportunities to grow within the

Qualifications

• High school diploma or GED required.
• At least 2 years of scheduling, dispatching, customer service, or a similar role.
• Experience working with older adults, people with disabilities, or low-income individuals is a plus.

Responsibilities

• Schedule rides and assign volunteer drivers.
• Help clients schedule, change, or cancel rides.
• Contact clients about ride updates and trip status.
• Track no-shows and cancellations and update schedules.
• Use EZMO software to manage rides and driver information.
• Enter data and keep accurate records.
• Prepare reports when needed.
• Help recruit, train, and support volunteer drivers.
• Promote the EZMO Transportation program within the community.
• Work with team members and community partners to support transportation services.

Skills

Communication skills

Organizational skills

Team player

Positive attitude

Valid driver’s license

Education

High school diploma or GED

Tools

Microsoft Office

Job description

4-DAY WORKWEEK! FRIDAYS OFF!

Starting pay: $16.97 per hour

Full-time, 36-hour per week, benefits eligible position

In-office position, located in Hillsboro, MO 63050

Make a difference in someone's life by helping them get to where they need to be!

EZMO Transportation Specialist

Job Summary

The EZMO Transportation Specialist assists with the daily operations of the EZMO Transportation program. The Specialist helps coordinate transportation by working closely with clients (riders), volunteer drivers, agency staff, and community partners to ensure riders reach their destinations safely, efficiently, and on time.

Main Duties

• Schedule rides and assign volunteer drivers.
• Help clients schedule, change, or cancel rides.
• Contact clients about ride updates and trip status.
• Track no-shows and cancellations and update schedules.
• Use EZMO software to manage rides and driver information.
• Enter data and keep accurate records.
• Prepare reports when needed.
• Help recruit, train, and support volunteer drivers.
• Promote the EZMO Transportation program within the community.
• Work with team members and community partners to support transportation services.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in scheduling, dispatching, customer service, or a similar role.
• Experience working with older adults, people with disabilities, or low-income individuals is a plus.

Skills Needed

• Strong communication skills, both spoken and written.
• Basic Microsoft Office skills (Word, Outlook, Excel, and PowerPoint)
• Strong organization skills.
• Positive attitude and ability to work as part of a team.
• Valid driver's license (or ability to obtain one) and proof of vehicle insurance.

Pay & Benefits

• Starting pay: $16.97 per hour
• potential to increase based on relevant experience
• 4-Day workweek with Fridays OFF
• Paid Vacation, Sick, and Holidays
• Paid Inclement Weather Days
• Medical, Dental, Vision, Employer-Paid Life Insurance
• Supplemental Insurances offered
• Retirement savings plan with employer match
• Employer provided Pension plan

JFCAC is an Equal Opportunity Employer.

To learn more about what JFCAC has to offer visit our website at jfcac.org

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