EZMO Transportation Specialist

Jefferson-Franklin-Community-Action-Corporation; Hillsboro (MO); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

4-Day workweek

Paid Vacation

Paid Sick Days

Paid Holidays

Paid Inclement Weather Days

Supplemental Insurances

Retirement plan with employer match

Employer provided Pension plan

Job summary

Jefferson Franklin Community Action Corporation in Hillsboro, MO is hiring an EZMO Transportation Specialist to coordinate daily transportation operations, schedule rides with volunteer drivers, and ensure riders reach their destinations safely and on time.

The role requires a high school diploma or GED and at least 2 years in scheduling, dispatching, or customer service, with preference for experience serving older adults, people with disabilities, or low-income individuals.

Qualifications

• High school diploma or GED required.
• At least 2 years of scheduling, dispatching, or related customer-service experience.
• Experience with older adults, people with disabilities, or low-income individuals is a plus.

Responsibilities

• Schedule rides and assign volunteer drivers.
• Coordinate ride changes, cancellations, and updates.
• Use EZMO software to manage rides and driver information.
• Enter data and prepare reports.
• Promote the EZMO Transportation program in the community.
• Collaborate with staff and partners to support transportation services.

Skills

Communication skills

Microsoft Office

Team player

Driver's license

Vehicle insurance proof

Education

High school diploma or GED

Tools

EZMO software

Microsoft Office

Job description

Position:EZMO Transportation Specialist

Location: Hillsboro, MO

Job Id:152

# of Openings:1

4-DAY WORKWEEK! FRIDAYS OFF!

Starting pay: $16.97 per hour

Full-time, 36-hour per week, benefits eligible position

In-office position, located in Hillsboro, MO 63050

Make a difference in someone's life by helping them get to where they need to be!

EZMO Transportation Specialist

Job Summary

The EZMO Transportation Specialist assists with the daily operations of the EZMO Transportation program. The Specialist helps coordinate transportation by working closely with clients (riders), volunteer drivers, agency staff, and community partners to ensure riders reach their destinations safely, efficiently, and on time.

Main Duties

• Schedule rides and assign volunteer drivers.
• Help clients schedule, change, or cancel rides.
• Contact clients about ride updates and trip status.
• Track no-shows and cancellations and update schedules.
• Use EZMO software to manage rides and driver information.
• Enter data and keep accurate records.
• Prepare reports when needed.
• Promote the EZMO Transportation program within the community.
• Work with team members and community partners to support transportation services.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in scheduling, dispatching, customer service, or a similar role.
• Experience working with older adults, people with disabilities, or low-income individuals is a plus.

Skills Needed

• Strong communication skills, both spoken and written.
• Basic Microsoft Office skills (Word, Outlook, Excel, and PowerPoint)
• Positive attitude and ability to work as part of a team.
• Valid driver's license (or ability to obtain one) and proof of vehicle insurance.
• Starting pay: $16.97 per hour
  • potential to increase based on relevant experience
• 4-Day workweek with Fridays OFF
• Paid Vacation, Sick, and Holidays
• Paid Inclement Weather Days
• Supplemental Insurances offered
• Retirement savings plan with employer match
• Employer provided Pension plan

JFCAC is an Equal Opportunity Employer.

To learn more about what JFCAC has to offer visit our website at jfcac.org

Keywords: schedule, scheduler, dispatch, dispatcher, coordinate, coordination, assist, rider, driver, volunteer, assist, assistance, travel, traveler, transport, transporter, transportation, support, service, customer service, senior services, community services, human services, community outreach, passenger, administrative

Jefferson Franklin Community Action Corporation