EZ-CAP & Access Specialist — Healthcare IT Support

Astiva Health, Inc; Orange (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare organization in California is seeking an EZ-CAP Technician I to provide operational and administrative support focusing on user access and data management. The ideal candidate will hold a Bachelor’s degree and have 1 year of experience in managed care or a healthcare environment. Responsibilities include managing inbound support emails, maintaining staffing logs, and updating user accounts. Strong communication and organizational skills are essential for success in this entry-level role.

Qualifications

• 1 year of experience in Managed Care or healthcare-related environment.
• Basic understanding of healthcare or system workflows.
• Ability to follow documented procedures and manage tasks in a fast-paced environment.

Responsibilities

• Manage, track, and prioritize inbound EZ-CAP support and project emails.
• Maintain staffing logs and workload reporting.
• Create, update, disable, and reset EZ-CAP user accounts.

Skills

Communication skills

Customer service skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Entry-level problem-solving

Education

Bachelor’s degree in healthcare, IT, or related field

Job description

A healthcare organization in California is seeking an EZ-CAP Technician I to provide operational and administrative support focusing on user access and data management. The ideal candidate will hold a Bachelor’s degree and have 1 year of experience in managed care or a healthcare environment. Responsibilities include managing inbound support emails, maintaining staffing logs, and updating user accounts. Strong communication and organizational skills are essential for success in this entry-level role.