Patient Access Manager

Pafford Emergency Medical Services; Hope (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

Pafford Emergency Medical Services seeks a Hospital Patient Access professional to support registration, data collection, and timely resource utilization. You will assist with training and ensure data accuracy while addressing patient inquiries with tact and professionalism.

Required are a high school diploma and strong computer skills, plus NIMS and COAP training within 3 months. Two years of related experience preferred, TruBridge/CPI experience valued.

Qualifications

• High school diploma or GED.

Responsibilities

• I assist in maximizing utilization of resources.
• I provide training, orientation, and education of department staff to assist in maintaining staff competency and to meet changes of healthcare reimbursement.
• I assist with development and maintenance of a system to ensure timely and accurate registration and data collection.
• I respond to written and verbal inquiries or complaints from patients to ensure expedient and tactful resolutions.
• I support senior management with other duties as required.

Skills

Computer skills

Communication

Problem solving

Education

High school diploma or GED

Tools

NIMS training

COAP training

Job description

Essential Functions:1Assists in maximizing utilization of resources.2Provides training, orientation, and education of department staff to assist in maintaining staff'scompetency and to meet changes of healthcare reimbursement.3Assists with development and maintenance of a system to ensure timely and accurateregistration and data collection.4Responds to written and verbal inquiries or complaints from patients to ensure expedient and tactfulresolutions.Secondary Functions: All other duties required by Senior ManagementQUALIFICATIONS:Education/Skills:High school graduate or GED. Excellent computer and keyboard skills with appropriateapplications. Ability to solve problems and to communicate effectively.NIMS training within (3) months. COAP within 3 months.Licensure:NoneExperience:A minimum of two (2) years hospital Patient Access, Business Services,or related experience. TruBridge and/or CPI experience preferred.