Eyewear Store Ops Leader — Assistant Manager

America's Best; Acworth (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay

Job summary

America’s Best, part of National Vision, is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive overall store performance. You will supervise staff, deliver exceptional customer service, and ensure operations align with company policies and local regulations.

Join a growing nationwide brand that emphasizes growth opportunities, competitive pay, bonuses, and comprehensive benefits. Sundays off, with a focus on a positive customer experience and a strong team culture.

Qualifications

• Optical retail sales experience in supervising or management roles.
• Experience leading a team in a fast-paced store environment.
• Strong communication, coaching and customer service skills.
• Ability to read and understand store financials and performance reports.
• Excellent planning and organizational capabilities.
• Experience forecasting staffing and scheduling in a retail setting.
• Knowledge of state licensing requirements where applicable.

Responsibilities

• Monitor and drive profit, sales and performance goals across the store.
• Oversee eyeglass department for efficiency and policy compliance.
• Provide outstanding customer service and ensure staff deliver the same.
• Review quality standards, remakes, and enforce store policies.
• Coordinate with General Manager, District Manager, and Corporate Office; prepare store reports.
• Ensure promotions, advertising, and visual merchandising are properly executed.
• Motivate associates and ensure day-to-day functions completed on time.
• Assist with staffing forecasts, recruiting, and retention of qualified staff.
• Adapt duties to meet legal licensing requirements where necessary.

Skills

Optical sales experience

Supervising experience

Store operations knowledge

Communication skills

Customer service skills

Organizational skills

Financial report analysis

Job description

America’s Best, part of National Vision, is seeking an Assistant Eyeglass Manager to lead the eyeglass department and drive overall store performance. You will supervise staff, deliver exceptional customer service, and ensure operations align with company policies and local regulations.

Join a growing nationwide brand that emphasizes growth opportunities, competitive pay, bonuses, and comprehensive benefits. Sundays off, with a focus on a positive customer experience and a strong team culture.