Eyewear Store Lead - Grow Sales & Lead a Top Team

America's Best Contacts & Eyeglasses; Fort Wayne (IN); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off

Parental Leave

Employee Eyewear Discount

Overtime pay

Job summary

America's Best Contacts & Eyeglasses in Fort Wayne, IN, is seeking an Assistant Eyeglass Manager to lead the eyeglass department, drive sales, and ensure outstanding customer service. You will oversee staff, coordinate promotions, and report store performance to leadership.

This role focuses on maintaining policy compliance and delivering a positive customer experience. We value strong communication, coaching ability, and proven experience in optical sales.

Qualifications

• Optical sales experience; supervising experience preferred.
• Strong communication skills for effective team management.
• Ability to analyze financial reports and store performance.

Responsibilities

• Monitor and achieve profit, sales and performance goals (P&L).
• Oversee the eyeglass department for efficiency and policy compliance.
• Provide exceptional customer service and ensure the same from all staff.
• Review quality standards, remakes, and compliance with policies.
• Communicate store results to GM, DM, and Corporate Office.
• Coordinate promotions, advertising, and visual merchandising across staff and doctors.
• Supervise Opticians and Sales associates; ensure day-to-day functions run smoothly.
• Assist GM with staffing needs, recruitment and retention of qualified staff.

Skills

Sales leadership

Customer service

Communication

Team motivation

Financial analysis

Store operations

Coaching

Tools

POS systems

Job description

America's Best Contacts & Eyeglasses in Fort Wayne, IN, is seeking an Assistant Eyeglass Manager to lead the eyeglass department, drive sales, and ensure outstanding customer service. You will oversee staff, coordinate promotions, and report store performance to leadership.

This role focuses on maintaining policy compliance and delivering a positive customer experience. We value strong communication, coaching ability, and proven experience in optical sales.