Eyewear Sales Specialist — Customer Experience & Growth

America's Best; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company 


Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision in Fort Wayne, Indiana, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear, dispense glasses and lenses where permitted, educate on care, maintain records, and ensure the store remains clean and visually merchandised to brand standards in a fast-paced environment.

Qualifications

• 1+ year of retail or customer service experience.
• High School Diploma or equivalent.
• Multitasking in a fast-paced environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training where permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming calls.
• Keep the store clean, organized, and merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned

Skills

Customer service

Multitasking

Retail

Education

High School Diploma

Job description

National Vision in Fort Wayne, Indiana, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear, dispense glasses and lenses where permitted, educate on care, maintain records, and ensure the store remains clean and visually merchandised to brand standards in a fast-paced environment.