Eyewear Specialist & Patient Experience Lead

2020 Family Vision; Farmington Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

2020 Family Vision in Farmington Hills is looking for an Optician to join their team. The role involves speaking with patients to determine their needs for eyewear and assisting them in choosing suitable options. Responsibilities include taking facial measurements, preparing orders, and explaining pricing and insurance. Ideal candidates should have strong communication and customer service skills, previous optometry experience, and a state license. Competitive compensation and benefits are offered.

Qualifications

• Previous experience in an optometrist's office is preferred.
• Must hold a valid optician license in the state.
• Excellent communication and customer service skills are required.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear.
• Make suggestions on frames and assist patients in choosing options.
• Take facial measurements for frame fitting.

Skills

Customer service skills

Communication skills

Interpersonal skills

Understanding of HIPPA

Education

Optician License

Experience in optometrist's office

Job description

2020 Family Vision in Farmington Hills is looking for an Optician to join their team. The role involves speaking with patients to determine their needs for eyewear and assisting them in choosing suitable options. Responsibilities include taking facial measurements, preparing orders, and explaining pricing and insurance. Ideal candidates should have strong communication and customer service skills, previous optometry experience, and a state license. Competitive compensation and benefits are offered.