Eyewear Sales Specialist — Help People See Better

eyemartexpress

Lansing (MI)

On-site

USD 32,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Short-Term Disability

Long-Term Disability

Life Insurance

Licensing support & advancement

Job summary

Eyemart Express is seeking an Optical Retail Sales Associate to join our full-time team. In this role you guide patients in selecting frames, lenses, and coatings that fit their needs while delivering friendly, professional service that helps people see better.

You will process payments and refunds using our POS system, educate patients on eyewear care, and assist with insurance claims. Our benefits include health, vision, dental insurance, 401k matching, disability coverage, and opportunities

Qualifications

High School Diploma or GED required.
Optical industry experience is a plus.
Excellent communication skills, both verbal and written.

Responsibilities

Provide exceptional customer service.
Stay informed about sales, promotions, and company policies.
Process payments and refunds using the POS system.
Educate patients on eyewear care.
Process insurance claims.
Maintain up-to-date product knowledge.
Create and manage patient files with confidentiality in mind.
Interpret prescription requirements.
Take measurements, prepare work orders, and inspect final products for accuracy.
Adjust and repair frames as needed.
Price, stock, and organize merchandise.