Eyewear Stylist & Patient Care Associate

eyemartexpress; Conway (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing support & advancement

Job summary

Eyemart Express is hiring an Optical Retail Sales Associate to guide customers in selecting eyeglass frames, lenses, and coatings. You’ll verify prescriptions, coordinate with the lab, and ensure accurate measurements for quality results.

Role emphasizes excellent communication, product knowledge, and confidentiality while providing friendly service. Full-time, on-site with competitive compensation and benefits potential.

Qualifications

• High School Diploma or GED is required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service and guide patients in selecting eyeglass frames, lenses, and coatings.
• Ensure accurate measurements and prescription details for lab technicians.
• Oversee production process and dispense glasses with personalized care.
• Process payments and refunds using the POS system.
• Educate patients on eyeglass care and warranty policies.
• Process insurance claims.
• Maintain up-to-date product knowledge and organize merchandise.
• Create and manage patient files with confidentiality in mind.

Education

High School Diploma or GED

Tools

Customer service tools

Job description

Eyemart Express is hiring an Optical Retail Sales Associate to guide customers in selecting eyeglass frames, lenses, and coatings. You’ll verify prescriptions, coordinate with the lab, and ensure accurate measurements for quality results.

Role emphasizes excellent communication, product knowledge, and confidentiality while providing friendly service. Full-time, on-site with competitive compensation and benefits potential.