Eyewear Sales Specialist – Customer Experience

Nationalvision1; Springfield (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Paid Time Off & Holidays

Employee Eyewear Discount

Overtime pay where applicable

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals.

Responsibilities include helping customers choose eyewear, dispensing lenses, and maintaining accurate client records. The role emphasizes teamwork, compliance with state requirements, and ongoing training opportunities within a growth-focused environment.

Qualifications

• 1+ year of retail or customer service experience preferred.
• High School Diploma or equivalent required.
• Versatility: able to multi-task in a fast-paced setting.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyewear and provide basic lens training where permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Customer service

Multi-tasking

Fast-paced environment

Education

High School Diploma

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals.

Responsibilities include helping customers choose eyewear, dispensing lenses, and maintaining accurate client records. The role emphasizes teamwork, compliance with state requirements, and ongoing training opportunities within a growth-focused environment.