Eyewear Sales & Customer Experience Associate

America's Best; Suffolk (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

401k retirement savings with company-m

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, seeks a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense glasses and lenses, and educate customers on care and lens options.

Responsibilities include maintaining records, handling phone inquiries, and upholding brand standards in a fast-paced retail environment. Benefits include a competitive pay structure and opportunities for growth.

Qualifications

• Experience in retail or customer service preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication and attention to detail.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service experience

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, seeks a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear, dispense glasses and lenses, and educate customers on care and lens options.

Responsibilities include maintaining records, handling phone inquiries, and upholding brand standards in a fast-paced retail environment. Benefits include a competitive pay structure and opportunities for growth.