Eyewear Sales & Service Advisor

Warby Parker; Chevy Chase (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to help deliver exceptional service across our retail locations. You will interact with customers, convey Warby Parker's values, and assist shoppers in finding the right frames while learning about products and store processes.

This role emphasizes fast-paced collaboration, initiative, and a passion for fashion and technology. Full-time associates receive a comprehensive benefits package and opportunities to contribute to store innovations.

Qualifications

• Experience in a customer-facing, service-minded environment.
• Ability to learn product knowledge quickly and communicate it effectively.
• Proactive and adaptable in a fast-paced retail setting.
• Demonstrates initiative and teamwork.

Responsibilities

• Greet and assist customers on the sales floor with Warby Parker's brand values.
• Provide product knowledge and style advice to help customers choose frames.
• Engage in selling and upsell where appropriate while delivering exceptional service.
• Contribute to store initiatives and process improvements.
• Support teammates and foster an inclusive work environment.
• Handle customer questions and resolve issues professionally.

Skills

Customer service

Retail sales

Communication

Team player

Problem solving

Organized

Job description

Warby Parker is seeking a well-rounded Sales Advisor to help deliver exceptional service across our retail locations. You will interact with customers, convey Warby Parker's values, and assist shoppers in finding the right frames while learning about products and store processes.

This role emphasizes fast-paced collaboration, initiative, and a passion for fashion and technology. Full-time associates receive a comprehensive benefits package and opportunities to contribute to store innovations.