Eyewear Sales Advisor: Style & Service Pro

Warby Parker; MIDDLETOWN (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and share the brand's philosophy on the floor. You will engage customers with deep product knowledge and fashion-forward recommendations, while contributing to a dynamic, inclusive store environment.

The role supports a fast-paced, high-growth retail team; you will collaborate across departments and partake in process improvements and special projects to elevate the shopping experience.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Organized, attentive, and detail-oriented; energetic self-starter.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers; lend a hand as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Brand knowledge

Communication

Team player

Adaptable/problem-solver

Organized/detail-oriented

Entrepreneurial spirit

Fashion interest

Resilience under pressure

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and share the brand's philosophy on the floor. You will engage customers with deep product knowledge and fashion-forward recommendations, while contributing to a dynamic, inclusive store environment.

The role supports a fast-paced, high-growth retail team; you will collaborate across departments and partake in process improvements and special projects to elevate the shopping experience.