Eyewear Sales & Service Specialist

Warby Parker; Burlingame (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and help customers find eyewear that fits their lifestyle. You’ll translate Warby Parker’s values on the sales floor, share product knowledge, and contribute to a welcoming, efficient shopping experience.

You’ll thrive in a fast-paced, customer-facing environment, bring a proactive mindset, and collaborate with teammates to continuously improve service and store operations.

Qualifications

• 1–2 years of customer-facing experience in retail or service industries.
• Strong communication and interpersonal skills.
• Interest in fashion and eyewear.
• Ability to work in a fast-paced environment.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and be ready to help.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team player

Attention to detail

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and help customers find eyewear that fits their lifestyle. You’ll translate Warby Parker’s values on the sales floor, share product knowledge, and contribute to a welcoming, efficient shopping experience.

You’ll thrive in a fast-paced, customer-facing environment, bring a proactive mindset, and collaborate with teammates to continuously improve service and store operations.