Eyewear Sales & Experience Advisor

Warby Parker; Springfield (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations in the US and Canada. You will embody Warby Parker's values on the floor, share unparalleled product knowledge, and provide style guidance to customers.

This role supports a fast-paced, high-growth company with opportunities to contribute to process improvements and special projects. The position emphasizes customer-centric service, proactive problem solving, and teamwork, with

Qualifications

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our retail locations in the US and Canada. You will embody Warby Parker's values on the floor, share unparalleled product knowledge, and provide style guidance to customers.

This role supports a fast-paced, high-growth company with opportunities to contribute to process improvements and special projects. The position emphasizes customer-centric service, proactive problem solving, and teamwork, with